Privacy Policy

At Junk Monkeys Disposal Ltd (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide to us.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

Contact Information: Name, phone number, email address, home or job site address.
Booking & Service Info: Details related to bin rentals, junk removal requests, job site notes, or customer feedback.
Payment Information: We may collect payment-related data (such as invoices, billing addresses, or transaction records), but we do not store full credit/debit card details.
Website or Social Media Info: If you message us through our website or social media accounts, we may collect relevant communication and inquiry data.

2. How We Use Your Information

We collect and use your information to:

Schedule, manage, and deliver bin rentals and junk removal services
Send you confirmations, updates, or invoices
Respond to your inquiries
Improve our services and customer experience
Comply with legal and regulatory obligations

We do not sell your personal information to third parties.

3. Sharing Your Information

We may share your information only when necessary:

With trusted third-party providers (e.g. payment processors, invoicing apps, website platforms) who help us run our business
When required by law or to protect our legal rights
Internally within our company to fulfill your service requests efficiently

All third-party partners are expected to protect your information and use it only for the services they provide.

4. Data Security

We take appropriate technical and organizational measures to protect your personal information. While no system can be 100% secure, we strive to safeguard your data against unauthorized access, use, or disclosure.

5. Your Rights

You have the right to:

Request access to the information we hold about you
Correct inaccurate personal data
Ask us to delete your information (unless we need it for legal or operational reasons)

To exercise any of these rights, contact us directly.